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Problems with heaters

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Problems with heaters

The electric heater does not heat up after installation
  • Are the heating elements working properly? To find that out, remove some stones and check if the heating elements turn red while heating. If a heating element does not turn red it is broken and needs to be replaced before further use.
  • Is there a problem with wiring?
    Before checking that, disconnect the heater from the power supply. Make sure that all the cables of the heater and the control console are connected to the main module according to the manual.If you did not manage to solve the problem, contact us and send us a photo of the main module’s wiring.
The electric heater stopped heating up
  • Are the heating elements working properly?To find that out, remove some stones and check if the heating elements turn red while heating. If a heating element does not turn red it is broken and needs to be replaced before further using.
    1. Check if heater or control console cables have come loose.
    2. Ask an electrician to check if all three phases are connected and actually reach the heater.

    If the previous steps did not provide a solution, the problem may be in the main module. In that case, contact us and send us photos of the wiring of the heater and the main module.

Why does my electric heater heat up too slowly?
  • Does your heater have sufficient output for the size of your sauna room? Check the product page.
  • Did you take the uninsulated and glass surfaces into account when calculating sauna room volume?
  • Are the heating elements working properly?
    To find that out, remove some stones and check if the heating elements turn red while heating. If a heating element does not turn red it is broken and needs to be replaced before further use.
  • Is there too much ventilation in the sauna room?
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